Frequently Asked Questions
Everything you need to know about our tactical and custom patches.
What materials are used for Reaper Patches?
Our patches are crafted using high-density embroidery threads, durable PVC, or premium woven fabrics, all backed with industrial-strength heat-seal or hook-and-loop fasteners for maximum longevity.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days. For custom designs, please allow an additional 7-10 days for production before your items are dispatched.
Can I request a custom design for my unit or brand?
Absolutely. We specialize in custom orders. Simply upload your artwork through our 'Custom Orders' page, and our design team will provide a digital mockup and quote within 24 hours.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your stock patches, you can return them in original condition for a full refund. Please note that custom-made patches are non-refundable unless defective.
Do you offer international shipping?
Yes, we ship worldwide. International delivery times vary by location but generally take between 10-21 business days depending on local customs processing.
How do I apply my iron-on patches?
Set your iron to the hottest cotton setting, place the patch on the garment, cover with a thin cloth, and press firmly for 30-45 seconds. For tactical gear, we recommend our hook-and-loop backing for easy removal.